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Round and Round The Apple Tree
Nov. 9th, 2005 07:00 pmAs I mentioned a few days ago, I succumbed to temptation at the Apple Expo and ordered a new computer. A shiny G5, no less, with generous educational discount thanks to my status as an OU student. That was on October 29th, and I was advised as I'd ordered some options (extra memory, bigger hard drive and so on) the machine would ship in about five days.
When I checked the Order Status page at Apple's web site, it gave an estimated shipping date of 7th November, which if you count working days pretty much matches what I'd been told. Mindful of ever-changing estimated shipping dates the last time I ordered a Mac, I've been checking the status report daily. The estimate shipping date has stayed firm at 7th November... even as the calendar sails happily past it.
A little disconcerted by this, I today called the order hotline. After a lot of rooting around the helpful chap on the other end advised that in fact my order was due to ship within the next 12 hours or so, which meant that I ought to receive it early next week.
All well and good! Except that I I've just had the following email:
Dear Apple Store Customer,
Thank you for shopping at the Apple Store.
The demand for the product you ordered has been higher than anticipated. We are shipping as quickly as possible, but cannot meet the ship date we previously estimated for you. We now expect to ship your order by November 18th, 2005.
I've just checked the order status page again. It still says November 7th.
When I checked the Order Status page at Apple's web site, it gave an estimated shipping date of 7th November, which if you count working days pretty much matches what I'd been told. Mindful of ever-changing estimated shipping dates the last time I ordered a Mac, I've been checking the status report daily. The estimate shipping date has stayed firm at 7th November... even as the calendar sails happily past it.
A little disconcerted by this, I today called the order hotline. After a lot of rooting around the helpful chap on the other end advised that in fact my order was due to ship within the next 12 hours or so, which meant that I ought to receive it early next week.
All well and good! Except that I I've just had the following email:
Dear Apple Store Customer,
Thank you for shopping at the Apple Store.
The demand for the product you ordered has been higher than anticipated. We are shipping as quickly as possible, but cannot meet the ship date we previously estimated for you. We now expect to ship your order by November 18th, 2005.
I've just checked the order status page again. It still says November 7th.
