Yes. And as this survey shows there's already enough confusion about whether alcohol- and drug-induced incapacity really "counts" among the relevant demographic as it is.
One point I've been trying to make is that there's two factors in play, here; the first is the incident in itself, which is bad enough, and the second is how it's being dealt with by the institution, which is early days but still not good - no comment from ICU in the Telegraph piece, a very poor non-apology from the Editor and so on. The brand management is dreadful so far.
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timeasmymeasure
no subject
Date: 2012-02-12 05:35 pm (UTC)One point I've been trying to make is that there's two factors in play, here; the first is the incident in itself, which is bad enough, and the second is how it's being dealt with by the institution, which is early days but still not good - no comment from ICU in the Telegraph piece, a very poor non-apology from the Editor and so on. The brand management is dreadful so far.